Who We Are?

1Car1 are the accident management specialists. 1car1 excel in providing vehicles for clients that have been involved in accidents that aren't their fault. In today's society we acknowledge that most of our clients need a car on a day to day basis and more often than not they can't afford to hire one themselves. If you have been involved in an accident that isn't your fault then you are legally entitled to a replacement vehicle. 1car1 make the claim for this hire directly off the at fault parties insurance company. Therefore, it doesn't leave you out of pocket. It also helps to protect your no claims bonus and prevents a payment of insurance excess'. Sound simple? Well it is, contact 1car1 now to see how you can benefit from the service we provide.

What do we offer?

1car1 provide credit to clients for car hire purposes where they have been involved in accident where they are not at fault. From the moment you call us your claim is in solid and reputable hands. We ensure that you do not suffer as a result of an accident. 1car1 provide an extensive helpline system and guarantee much more than just an expert opinion. Our priority is to ensure that we provide a complete accident management solution to you and that you walk away satisfied with our solution. So What Happens Next?

Following your initial call to our helpline, a dedicated team of claims handlers will assess your needs and fully investigate your claim to obtain all the required information. As a vehicle rental company we are able to offer a credit hire service depending on your circumstances, giving you access to a replacement vehicle that will suit your individual needs. Our other consideration is that you are unharmed. However, if you have suffered any injury as a result of your accident then one of our legal experts will contact you and refer you to a specialist. We will also ensure that the damage to your own vehicle is dealt with efficiently and to a high standard through our credit repair scheme.

After we have determined that you are not at fault obtaining the car from us is very easy. Between ourselves, the body shop and you we arrange a time for the delivery. This is normally done at the body shop so that there is as little inconvenience to yourself as possible. Alternatively it may be possible to drop it off at home or work. Throughout the hire we monitor the time the repairs are taking and liaise with both you and the garage. At the end of the hire we meet you at the repairers as you return the car and pick up your own vehicle.

Why Choose us?

1car1 have differentiated themselves from our competitors by providing a higher level of customer service to dealers and repairers. We pride ourselves in the service given and as such our reputation is growing every day as a one stop shop for our clients. Our priority is to you our client and to put you in the position you were in before the accident as quickly as possible, whilst still ensuring our code of practice is adhered to. Quickly, smoothly and efficiently, yet with the minimum amount of fuss is the way we prefer to do business.

How to Contact Us

There are a number of ways you can contact us to seek quick and professional advice following an accident.

You can call us Freephone on 0800 018 7818

or email nonfault@1car1.com Or alternatively simply fill out the form below.